Terms of service

Terms of Service

Last Updated: [14 Feb 2026]

Welcome to Virtus Cart. These Terms of Service ("Terms") govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. General Conditions

By using this site, you confirm that:

  • You are at least 18 years old or using the website under parental supervision.

  • You will not use our products for illegal or unauthorized purposes.

  • You will not transmit viruses or harmful code.

We reserve the right to refuse service to anyone for any reason at any time

2. Products & Services

Virtus Cart offers home appliances, kitchen appliances, car accessories, and home décor products.

  • Product images are for illustration purposes only.

  • We strive to display accurate product descriptions and prices.

  • We reserve the right to modify or discontinue products without notice.

3. Pricing & Payments

  • All prices are listed in INR (₹) unless stated otherwise.

  • We reserve the right to change prices at any time.

  • Payment must be made through approved payment methods available on our website.

We are not responsible for transaction failures caused by payment gateways or banks.

4. Order Acceptance & Cancellation

We reserve the right to:

  • Cancel or refuse any order at our discretion.

  • Limit quantities per customer or household.

  • Cancel orders suspected of fraud or unauthorized activity.

If your order is cancelled after payment, a refund will be processed according to our Refund Policy.

5. Shipping & Delivery

Shipping timelines are estimates and may vary due to:

  • Location

  • Courier delays

  • Unforeseen circumstances

We are not liable for delays caused by courier partners or external factors.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Products must meet eligibility conditions mentioned in that policy.

7. Intellectual Property

All content on this website including:

  • Logo

  • Images

  • Text

  • Graphics

  • Designs

is the property of Virtus Cart and may not be copied, reproduced, or used without permission.

8. Limitation of Liability

Virtus Cart shall not be liable for:

  • Indirect or incidental damages

  • Loss of profits or data

  • Product misuse by customers

All products must be used according to manufacturer instructions.

9. Third-Party Services

We may use third-party services such as:

  • Payment gateways

  • Shipping providers

  • Analytics tools

We are not responsible for third-party service interruptions or policies.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page.

11. Contact Information

For questions about these Terms, please contact us at:

📧virtuscart@gmail.com
🕒 Monday – Saturday | 10:00 AM – 7:00 PM (IST)