Shipping policy
Shipping Policy
Last Updated: [Insert Date]
Thank you for shopping with Virtus Cart. We are committed to delivering your home, kitchen, car accessories, and décor products quickly and safely.
🚚 Shipping Coverage
We currently ship across India.
At this time, we do not offer international shipping.
⏳ Order Processing Time
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Orders are processed within 1–3 business days (excluding Sundays & public holidays).
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You will receive a confirmation email once your order is successfully placed.
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A tracking number will be shared once your order is shipped.
During high-demand periods or sales, processing times may be slightly delayed.
📦 Estimated Delivery Time
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Metro Cities: 3–6 business days
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Other Locations: 5–8 business days
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Remote Areas: Up to 10 business days
Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.
💰 Shipping Charges
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Free Shipping on selected products (if applicable)
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Standard Shipping charges will be calculated at checkout (if applicable)
Any shipping promotions will be clearly mentioned on the website.
📍 Order Tracking
Once your order is shipped, you will receive:
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A tracking ID via email/SMS
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Courier partner details
You can track your shipment using the tracking link provided.
❗ Delays & Issues
While we strive to ensure timely delivery, Virtus Cart is not responsible for delays caused by:
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Courier partner delays
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Incorrect shipping address provided by the customer
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Natural disasters or unforeseen events
If your order is significantly delayed, please contact us for assistance.
🏠 Incorrect Address Policy
Please ensure your shipping details are accurate before placing an order.
If an incorrect address is provided:
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We are not responsible for failed delivery.
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Re-shipping charges may apply.
📦 Damaged or Lost Packages
If your package arrives damaged:
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Take clear photos of the package and product.
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Contact us within 48 hours of delivery.
We will investigate and assist you as per our Return & Refund Policy.
📧 Contact Us
For shipping-related questions, contact us at:
Email: virtuscart@gmail.com
Customer Support Hours: Monday – Saturday | 10:00 AM – 7:00 PM (IST)